Entry 109: It's All In Your Head
First of all, I wrote a lot about some coworkers complaining about their job, while keeping them anonymous, but the vague details might actually reveal too much. So I scrapped that...
In short, some of my coworkers complained about their job too much, and I have no way of resolving it myself. I could catch a ride on the "complain-train" and feel as terrible as they do, but I dislike how terrible I feel when I feel terrible, so I just don't.
It's hard to explain how I dismiss unwanted feelings. Basically, in my mind, I say to myself, "I don't want to be mad, so I won't be mad." And it usually works. So whenever people start complaining about their job without any attempt to resolve the matter, I try to enforce positive vibes upon myself and use it as a shield.
I basically put a smile on every time someone complains to me and reply with a positive message like, "well, even though the customers wreck the store in the process, at least they are pay our salaries." In a nutshell, it's job security, which is actually a term I loathe, but it's true nonetheless.
So if you can choose to use more muscles frowning than smiling, choose neither and stare at others with a straight face until they stop complaining.
Just kidding, but seriously, a smile goes a long way.